Will I need to purchase a billing computer, server
You do not need to own a computer or a billing
system. We will handle all claim processing, billing, posting and
appealing. All you need to do is send us superbills, patient insurance
and demographics, and referrals. We will handle the rest.
If you already have a computer system, you can continue
to use it for managing patient demographics, scheduling and medical
records without any conflict.
Transmission of demographics and other patient billing
paperwork is enhanced by having a computer with internet access.
However, while highly beneficial, it is not explicitly necessary.
Will there be a delay while I transition from in-office
(or other outsourced) billing to your service?
Isn't it cheaper for me to keep my billing in-house?
It is not cheaper to keep billing in-house.
Using our service saves you on office space, salary, benefits and
more, and we are able to do the work at a fraction of what it would
cost you in-house. In addition, we have a unique and broad expertise
in this field, employ trade secrets we have learned over many years,
and keep up to date on the newest policies and codes. These are
steps which are difficult and expensive to achieve in an in-house
setting. Finally, with in-house billing, the physician owner needs
to spend a lot of time involved in overseeing the staff and numbers
to ensure s/he is not being cheated. Our service lifts that burden
from your shoulders.
What electronic interchange capabilities do you offer?
We offer electronic claims submission to, and electronic
explanation of benefits from, all carriers with which our clearinghouse
participates. Currently, that includes more than 1,800 payers nationwide,
including Medicare, Medicaid, Blue Cross and all major commercial
carriers, and more are added every week.
You talk a lot about new claims. What about
collecting our outstanding A/R?
Come on, tell me about the hidden fees. What
- There are NO hidden fees. We do no not charge a setup fee,
an annual fee or any fees other than a percentage of collections
(in New York and Illinois, where physicians are prohibited by law
from fee-splitting, at the risk of their licenses to practice medicine,
we charge on a per-claim or per-month basis). Any additional services
where fees are charged have been clearly mentioned on our website.
(They include custom automated reports and copies of your database
from our servers - and these costs are merely passed on without
any additional markup.)