Unique in the industry: We offer subscription
access to a library of insurance payer policies, enabling our
clients to accommodate such changes weeks or months before those
changes are noticed by most practices or billers.
Electronic submission of insurance claims through
an industry-leading clearinghouse.
Electronic remittance with automated same-day
posting, when available.
Prompt payment posting of paper EOBs.
Reports and analysis:
Accounts receivable, coding, rejections, overpayments,
underpayments, revenue by physician and more.
Hundreds of reports are available, and custom
reports can be generated upon request.
Reports are not generated in a vacuum - analysis
and discussion are available on all reports.
are balance-billed by mail after third party payments
are posted, with monthly follow-up.
Patient collections will be coordinated with an
agency per client's instruction.
Assistance with establishing a defensible fee
schedule, updated annually.
Top-notch customer service, both to our clients
and their patients.
Calls during normal office hours are answered
by a real, live person, or are sent directly to a voicemail
box but promptly retreived and responded to. There are no
impersonal computer messages or twisting voicemail trees.