Services

  • Unique in the industry: We track insurance payer policy changes as they are made public and notify our clients within 1 business day, which is usually weeks or months before those changes are noticed by most practices or billers. This method is unique in the medical billing industry.

  • Electronic submission of insurance claims.

    • Claims submitted within 2 business days from receipt.

  • Electronic remittance with automated same-day posting, when available.

  • Prompt payment posting of paper EOBs.

  • Reports and analysis:

    • Accounts receivable, coding, rejections, overpayments, underpayments, revenue by physician and more.

    • Hundreds of reports are available, and custom reports can be generated upon request.

    • Reports are not generated in a vacuum - analysis and discussion are available on all reports.

  • Patients are balance-billed daily, as third party payments are posted, with monthly follow-up.

  • Patient collections will be coordinated with an agency per client's instruction.

  • Assistance with establishing a defensible fee schedule, updated annually.

  • Top-notch customer service, both to our clients and their patients.

    • Calls during normal office hours are answered by a real, live person, or are sent directly to a voicemail box. There are no impersonal computer messages or twisting voicemail trees.