Services
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Unique in the industry: We offer subscription
access to a library of insurance payer policies, enabling our
clients to accommodate such changes weeks or months before those
changes are noticed by most practices or billers.
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Electronic submission of insurance claims through
an industry-leading clearinghouse.
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Electronic remittance with automated same-day
posting, when available.
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Prompt payment posting of paper EOBs.
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Reports and analysis:
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Accounts receivable, coding, rejections, overpayments,
underpayments, revenue by physician and more.
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Hundreds of reports are available, and custom
reports can be generated upon request.
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Reports are not generated in a vacuum - analysis
and discussion are available on all reports.
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Patients
are balance-billed by mail after third party payments
are posted, with monthly follow-up.
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Patient collections will be coordinated with an
agency per client's instruction.
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Assistance with establishing a defensible fee
schedule, updated annually.
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Top-notch customer service, both to our clients
and their patients.
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Calls during normal office hours are answered
by a real, live person, or are sent directly to a voicemail
box but promptly retreived and responded to. There are no
impersonal computer messages or twisting voicemail trees.
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